Our Warehouse will be closed from 29th May to 1st June for the Bank Holiday and stock take, for more info click here.

Delivery and Returns

Delivery Locations 

Our carriers are unable to deliver to the following locations: Airports, Hospitals and Prisons. We will also at our discretion exclude delivery to any addresses which are considered to be insecure.

ISE cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier. We can deliver to British Forces Post Office (BFPO) addresses. 

Delivery Services 

United Kingdom Mainland

DPD Next Day Service
DPD next day orders will be delivered within one (1) working day.
ALL deliveries will be made between 07:00 and 21:00 Monday – Friday (excluding Bank Holidays).
Please note the following conditions:-

  • Orders must be placed before 1pm Monday to Friday to be received before Next working day.

DPD next day is not available to the following locations:

  • The Scottish Highlands,
  • Scottish Islands,
  • Isle of Wight,
  • Isle of Man,
  • Northern Ireland
  • Channel Islands
  • Europe

DPD 2 Day Service
DPD 2 day orders will be delivered within two (2) working days.
ALL deliveries will be made between 07:00 and 21:00 Monday – Friday (excluding Bank Holidays).
Please note the following conditions:-

  • Orders must be placed before 1pm Monday to Friday to receive within two (2) working days.

DPD Homecall 3 - 5 Day service
This service aims to deliver all mainland UK standard delivery Orders within three (3) - five (5) days.

We aim to meet these timescales but during busy period (including sales) deliveries may take a little longer.

ALL deliveries will be made between 07:00 and 21:00 Monday-Friday (excluding Weekends and Bank Holidays).

DPD Homecall 3-5 day is not available to the following locations:

  • The Scottish Highlands,
  • Scottish Islands,
  • Isle of Wight,
  • Isle of Man,
  • Northern Ireland
  • Channel Islands
  • Mainland Europe

Note
Whilst We will endeavour to deliver Products to You as soon as possible We shall not be liable for any failure to make delivery within either the Next day, 2 day or 3-5 day Delivery time estimates stated above.

DPD International Delivery Services 

Additional taxes, fees or levies may apply according to local legislation. Recipients of deliveries made outside the UK may have to pay import duty or formal customs entry fees. Any customs or import duties are charged once the goods reach the destination country and these charges are Your responsibility and must be paid by the recipient. Unfortunately we have no control over these charges and cannot tell You what the cost would be as customs policies and import duties vary from country to country.

In addition some countries have import restrictions on certain products or materials. You are responsible for determining whether there are any restrictions on delivery of our products to your selected destination. You can contact your local customs office for assistance regarding these matters.

Delivery may be delayed by local customs because of this but unfortunately this is out of our control.

Note

We currently only delivery to countries within the EU.

Lost Parcels

We will begin Our missing parcels procedure if your Order fails to arrive within 10 days (UK only) and 20 days (International) of despatch and You notify Us in writing. We will investigate your claim and if We are satisfied that the non-arrival of the Product(s) was attributable to Us then a refund will be credited to the credit/debit card which was used to place the Order. Please note that we may refuse to make future deliveries to addresses that are considered to be insecure. In this event you will be contacted by our service team and asked to provide an alternative delivery location for future orders.

Returning Products 

United Kingdom & Europe
Click here to download and complete the returns information sheet to be sent along with the package

It is the duty of the customer to examine all goods immediately upon receipt and all claims shall be notified to us within 7 days.

If you have purchased something from shop.resultclothing.com and it is either faulty or not up to your standards your have 14 days from date of receipt to return it to us for a full refund.

Every delivery comes with a ‘Despatch Note’ listing the contents. You need this document to make a return. Please remember to enclose the completed despatch note in the parcel You are returning.

Returns to us are at Your cost and You should keep evidence of having sent the items, such as a certificate of posting. In all cases the items must be in their original condition. You must return the items to us in accordance with the terms of sale.

It can take up to 28 days for a return to be processed once we have received your parcel .

IMPORTANT TO REMEMBER - If You are returning Product(s) paid for on your credit or debit card, We will make a credit adjustment directly to your card account, Please remember that if You can’t produce a Certificate of Posting from Your Postal Service then We will not be able to credit your account if the parcel goes missing.

Free shipping on orders over £30 available only within mainland UK. Items will be sent on a standard 2 day delivery.

International Purchases and Returns

Purchases from this Website may be in British Pounds (£ GBP). Banks and international credit/debit card issuers will determine exchange rates and may make additional charges, which you are liable to pay.
If you return your goods to us using the postal service, refunds will be issued in the currency in which you originally paid for the purchase. The prices shown on our website are inclusive of VAT (or similar sales tax). All products are priced in British Pound Sterling (£ GBP). The price charged to our overseas customers will be determined by the exchange rate applied by the customer’s credit or debit Card Company, at the time the transaction takes place.
Please note that all orders are shipped from the UK. Any import duties and taxes payable, will be charged once the parcel has reached the destination country. These charges must be paid by the recipient of the parcel. If you have any questions related to customs charges, please contact your local customs office.

CONTINUE

CONTACT DETAILS

Clement House, Commerce Way, Colchester, Essex. CO2 8HY

shop@resultclothing.com

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V2 This website is operated by ISE on behalf of Result Clothing Ltd Copyright © 2018
Result Clothing Ltd (No.3092407) company registered in England and Wales, registered office: Clement House, Commerce Way, Colchester, Essex. CO2 8HY. All Rights Reserved.